PRIVACY POLICY

Introduction

Welcome to Ascending Gem! We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including purchasing spiritual and healing products and booking coaching sessions.

Information We Collect

Personal Information

When you visit our website or make a purchase, we may collect the following personal information:

- Name

- Email address

- Phone number

- Billing and shipping addresses

- Payment information (processed securely through third-party payment processors)

- Date of birth (optional, for personalized services and offers)

Non-Personal Information

We may also collect non-personal information about your visit, such as:

- IP address

- Browser type

- Operating system

- Pages visited on our website

- Time and date of your visit

How We Use Your Information

Personal Information

We use your personal information to:

- Process and fulfill your orders

- Provide and manage your account

- Schedule and deliver coaching sessions

- Respond to your inquiries and provide customer support

- Send you promotional materials and updates (with your consent)

- Improve our products and services

Non-Personal Information

Non-personal information is used to:

- Analyze website usage and improve our website’s performance

- Enhance user experience by personalizing content

- Monitor and prevent fraud and other harmful activities

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

- To trusted third-party service providers** who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

- To comply with legal obligations** such as responding to a subpoena, court order, or other legal processes.

- To protect our rights and property** or the safety of our users or others.

Data Security

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These security measures include:

- Encryption of sensitive information

- Secure servers

- Regular security audits

However, please note that no method of transmission over the internet, or method of electronic storage, is 100% secure.

Your Rights

You have the right to:

- Access and correct your personal information

- Request deletion of your personal information

- Withdraw consent to our processing of your personal information

- Object to processing that is based on our legitimate interests

- Lodge a complaint with a supervisory authority if you believe we have not complied with applicable data protection laws

To exercise any of these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.

You can choose to disable cookies through your browser settings. However, if you turn cookies off, some features of our website may not function properly.

Third-Party Links

Our website may contain links to third-party sites. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy, please contact us at:

- Email: sunmofa@ascendinggem555.com

- Phone:+1 804-938-1807

Thank you for choosing Ascending Gem! We appreciate your trust in us to handle your personal information with care.